This page provides a list of frequently asked questions and answers.
Click on a title to expand its contents


FREQUENTLY ASKED QUESTIONS:


General questions

What is the purpose of this website?

Is my information secure?

Can I pay my bills online?

Sign up/Log in questions

I'm not a patient yet, so why should I sign up?

I signed up. What happens now?

I'm already a patient, but I don't have a password. What should I do?

I forgot my password. How do I get a new one?

How can I change my password?

COMMUNICATION WITH VIOS

How should I use this patient portal to communicate with Vios?

What should I call about instead of using the portal?

When can I expect a response to portal messages?

NEW PATIENT APPOINTMENTS:

What can I expect at my first appointment?

What do I need to do before my first appointment?

Where can I get more information about my first appointment?

DIAGNOSTIC TREATMENT CYCLE:

What does a typical diagnostic cycle consist of?

What happens at the baseline appointment?

What happens at the saline ultrasound appointment?

What can I expect after my diagnostic cycle?